Attack of the killer Tahoe Ads
Top topic today in the Attack of the killer Tahoe Ads story (which is now officially mainstream: New York Times, NPR, Nightline, and, of course, all over the blogosphere.)
Network-Centric Advocacy has a nice post about how advertisers are trying to spin what a really good idea it was for Chevy to bare themselves to criticism.
They're applauding the openness of the company, with such typical true falsehoods as "Since when was allowing people to express themselves about your company’s products and activities a bad thing?"
Of course opening yourself up to criticism is a good thing. If you're prepared to RESPOND AND CHANGE as a result of that feedback. Otherwise it's a simple sham. And Chevy didn't set out to open themselves to criticism -- they set out to sell cars. In a hamfisted, "we'll let you control the message but we'll control the message" sort of way that utterly backfired.
What's a bit scarier about some of the commentary is the suggestion that by "toughing it out" and "taking a barb or two" and rolling over the opposition with all four wheels engaged, Chevy is actually presenting itself as a model for the kind of person who will buy a Tahoe.
So this runs: Chevy doesn't give a damn. About kids dying in Iraq. About Greenland melting. About polar bears starving. About kids being born today seeing a world in which Bangladesh, Manhattan, and Amsterdam slip into the sea. About the extinction of a quarter of the world's species. I don't give a damn about that either. Therefore, I'll buy Chevy.
I don't buy it. It's going to get harder and harder to challenge public awareness of the soup we're in as the soup keeps getting hotter. Global Warming will start to shape people's purchasing patterns as surely as the concern over the Ozone hole in the 70s and 80s shaped the public aversion to CFC aerosols.
Chevy have probably made the Tahoe the poster child for global warming. In a highly scientific study conducted this morning at 5am over cappucino #1, I charted the presence of the Chevy Tahoe in that global consciousness we call the blogosphere. Now Chevy is probably only looking at the graph on top and going Yee Haa, what a success -- we've got brand placement all over the place.
But previous to the Attack of the Killer Tahoe Ads, our old pal wasn't all that closely associated with the terms "global warming" or "gas guzzling." Look at that spike following the March 29th launch of the ChevyApprentice campaign. Whoops. (And we'll proudly note that Eco-Geek posted the ad attack on March 30th, following a tip from Internet Radar Unit Gillo.)
Thanks to HeavyontheChevy for posting this cool rating system for ads.
It's all ending April 10th!!! If you haven't gotten your friends and loved ones to create a Killer Tahoe Ad, what are you waiting for?
Comments
So how do you define success? Making a company look stupid or making a company think about the issues and what it might mean to their ability to compete?
I applaud GM for leaving up ads that attack the company's products and policies.
I would be far more worried if GM had screened every ad and controlled what was being said. That would tell me the company's management has no interest in change or dialogue.
Rather than seeing it as some kind of spin, why not take it as a signal that perhaps GM is open to change? Engage them, if you really care.
So I applaud them -- and everyone who put them in this situation.
I see no losers here. Only winners. The only downside to what has happened is that GM's "surprising" openness was the focus of the media and most blog coverage, rather than the underlying issues.
But this is just the start of a conversation and I sense that GM is receptive, unlike a lot of companies out there.
Posted by: Dominic Jones | April 6, 2006 02:00 AM
Thanks for the comment, Dominic.
Making a company look stupid isn't an objective, but it's a damn handy tactic. In my work with Greenpeace I've seen it flip dozens of major corporate policies.
The tough part tends to be finding the sweet spot where the cost of changing a way of doing business is smaller than the potential brand damage from continuing.
I too applaud Chevy for leaving MOST of the ads up -- though mileage varies -- and I applaud your idealism in seeing no losers here. But given the pace at which the auto industry has embraced change in general, and the need to respond to global warming in particular, my cynicism about how they take this forward stands.
I think we as activists have a whole lot more work to do to create an environment in which GM's profit imperative is compelled to align with the world's environmental imperative.
And while I wish they'd make that alignment proactively for the good of the planet, I'm yet to see an annual report which puts the welfare of my kids' future on the bottom line.
It's nice that GM is open to us talking to them, but the most important audience here isn't the company: it's the American zeitgeist, and the consumers who hold the power to change the world.
--b
Posted by: Brian | April 6, 2006 06:09 AM
General Motors is not open to significant change because they cannot be open to such change without destroying themselves. The sabotage of their advertising campaign represents a fundamental challenge to the values that provide the foundation for everything they do as a corporation.
To understand capitalism is to understand that endless growth is its imperative that cannot be compromised. Without growth, it would not be a capitalist marketplace, because capital investors would receive no return on their investment from surplus production.
I think the idea that GM or any other corporation can be reformed to embrace ecological wisdom is largely a fantasy. So is the idea of confrontations in which there will be "only winners" despite looming energy scarcity and ecological collapse. Economic solutions that are "win-win" will soon be relics of an age in which we had the abundant energy to make everyone a "winner."
In the short term, my only question is how to save these acts of commercial disobedience so that we can (1) haunt General Motors with them to their fucking grave and (2) hasten the day they're dead and buried.
Posted by: Mark Knapp | April 6, 2006 11:57 PM